Communication is the rudimental way to one’s success in diverse aspects. Jobs highly demand good communication skills to cater to profit and social gains to a company. Also, good communication is an interpersonal skill that involuntarily works in influencing cordial relationships with family and friends and enhances socializing with masses. Communication is a two-way process.
Good communication demands equal participation from either side of the parties. Sending and receiving of messages play a huge role in developing such skills. Even the way you decode someone’s message, influences on how your communication might end up being as. It is often seen that people at times wrongly perceive certain messages and the conversation hits a dead end too soon. Also, perception in humans has a key role in leading your interpersonal relationships. In order to upgrade oneself in communicating and conveying messages, several areas need attention and subsequently improvement. Areas like: listening, non-verbal communication, emotional awareness and management, and questioning skills need a revamp for better communication.
It is wrongly perceived that listening is the same as hearing, which actually isn’t true. Listening happens when the person hears things said while COMMUNICATION paying attention to it. Genuinely concentrating on what a person says is called ACTIVE LISTENING. Whereas on the other hand, hearing is nothing but just listening without paying any attention to it, so that really doesn’t help you get anywhere during the conversation.
Good listeners use techniques of clarification and reflection to confirm what the other person has said and avoided confusion on the same. COMMUNICATION So, if you want to be one you should start paying attention to what others have got to say and let your brains do some work to raise questions to move forward in the convos.
2. UNDERSTANDING AND STUDYING NON-VERBAL COMMUNICATION
It is said that 80% of the conversations constitute of non-verbal communication and that’s indeed a big figure. Many assume, non-verbal communication counts the body language but it covers far more facets. It includes- tones and pitch, body movement, eye contact, posture, facial expression and physiological changes like occasional perspiration. Paying attentiveness to these can help understand people better during conversations.
3. EMOTIONAL AWARENESS AND MANAGEMENT
One of the underestimated areas of communication is emotional awareness and managing your emotion’s overflow. Awareness of emotions, both positive and negative, can definitely improve communication. Understanding of one’s and other’s emotional state is called Emotional Intelligence. It covers a wide range of skills, usually divided into personal skills and social skills. The personal skills include self-awareness, self-regulation and incitement. Social skills include empathy and self-awareness. Each one of these is broken down into more skills.
4. QUESTIONING SKILLS
This is the arena where most people struggle. Mastering this is easy if inquisitiveness is made to surge high during conversations. Questioning is a crucial skill to ensure that you have understood someone’s message correctly. It is also a very good way of obtaining more information about a particular topic, or simply starting a conversation and to keep it going. Questioning in retaliation is indeed a good sign depicting genuine interests and eagerness of the listener. Those with good questioning skills are often also seen as very good listeners because they tend to spend far more time drawing information out from others’ talks rather than broadcasting their own opinions on the same.
Therefore, considering the above four aspects, one can easily enhance and refine their communication skills.